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| Caller Authentication updates would Reduce Fraud, Consumer Harm |
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Working to empower credit unions and other financial institutions to fight fraud, America’s Credit Unions signed into a joint letter to the Federal Communications Commission (FCC). The commission proposed changes to the “STIR/SHAKEN” caller ID authentication framework, designed to combat caller ID spoofing and fraudulent robocalls.
“By adopting these proposed revisions, the Commission can reduce consumer harm, improve accountability across the voice ecosystem, strengthen the value of caller ID authentication, and better protect consumers and legitimate businesses from impersonation scams and other types of fraud,” the letter reads.
Specifically, the letter calls on the FCC to:
• Tighten its STIR/SHAKEN framework because originating voice providers are too often assigning A- or B- level (the two highest forms of authentication under the framework) attestations to calls that do not qualify, including illegally spoofed calls impersonating financial institutions;
• Adopt specific "Know Your Upstream Provider" requirements. The letter notes downstream voice providers should not be able to transmit call traffic without meaningful diligence on the upstream providers from which they accept traffic.
Copyright © 2024-2026 America's Credit Unions. (link) |
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