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| FCC Proposal Protecting Consumers from Illegally Spoofed Calls |
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If finalized, a Federal Communications Commission (FCC) proposal would strengthen the Robocall Mitigation Database (RMD). Support for the proposal and further recommendations were outlined in a letter sent to the FCC by America’s Credit Unions and a coalition of financial trade organizations.
The letter praises the FCC’s efforts to require all voice service providers in a call's pathway to take meaningful steps to prevent illegally spoofed calls from reaching consumers and expresses strong support for the FCC's proposal.
The group also offers several recommendations, calling on the commission to:
• Require all providers to state in their RMD filing the number of years a provider has been in operation;
• Require intermediate providers to consult the RMD when assessing whether a provider that is "upstream" is transmitting illegal calls;
• Expedite its enforcement actions against bad actor providers, including hiring additional Enforcement Bureau staff; and
• Continue to clarify that a company's internal telephone system and call centers are not required to file on the RMD.
The letter also offers support for the FCC's proposal to make the One-Step Removal Process available for a single violation where the violator's lack of candor, impersonation of another entity, or national security and law enforcement concerns warrant use of this process.
Copyright © 2024-2026 America's Credit Unions. (link) |
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